Training

School Courses

IRIVNE, CALIFORNIA - 2 APR 2023: Classroom buildings on the Campus of Portola High School.

Church Courses

Prattville, Alabama/USA-July 4, 2018: The First Baptist Church on Washington Street in downtown Prattville..

Healthcare Courses

Red Emergency Entrance Sign for a Local Hospital V

Objectives & Topics Covered
The objectives & topics covered are to provide healthcare leadership, management, security and front line personnel with information and strategies on recognizing and responding to the dynamic challenges and issues violent incidents within the healthcare workplace. Additionally the overall goal is to provide the course participant with guiding principles and strategies to recognize behavioral pre-cursors to threatening & potentially violent incidents. Additional goals that will be covered will principles and strategies to prevent, de-escalate & mitigate incidents of violence.
• Recognize the frequency of violence in the healthcare industry in comparison to private industry
• Identify & recognize risk factors that are inherent to the healthcare industry
• Understand history & demographics violent incidents within the healthcare environment
• Recognize on duty law enforcement capabilities in responding to these types of incidents
• Understanding the importance of awareness, education & training for front line personnel.
• Understand & identify prevention strategies to workplace violence
• Understand and implement principles of a “lockdown” in the workplace
• Identify strategies for “personal awareness & safety” for employees arriving and departing the workplace.
• Understand and implementing verbal conflict conflict management & de-escalation strategies
For more information about the training and consulting related to “Healthcare Intruder Response & Violence” please feel free to call us at 910-975-3591 or email at training@acirtives.com.

Workplace Courses

Interior of minimalistic office meeting room with gray walls, concrete floor, long conference table and window with blurry mountain view. 3d rendering

What is Workplace Violence? Workplace Violence as defined by the U.S. Department of Labor (i.e. OSHA) as: “Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting. A workplace may be any location either permanent or temporary where an employee performs any work-related duty. This includes, but is not limited to, the buildings and the surrounding perimeters, including the parking lots, field locations, clients’ homes and traveling to and from work assignments” While agreeing on that broader definition of the problem, specialists have also come to a consensus that workplace violence falls into four broad categories. They are:
Violence by Strangers: Violent acts by criminals, who have no other connection with the workplace, but enter to commit robbery or another crime.
Violence by Customers/Clients: Violence directed at employees by customers, clients, patients, students, inmates, or any others for whom an organization provides services.
Violence by Co-workers: Violence against coworkers, supervisors, or managers by a present or former employee.
Violence by Personal Relationships: Violence committed in the workplace by someone who doesn’t work there, but has a personal relationship with an employee-an abusive spouse or domestic partner.
What are the Legal Issues? To some extent, the law puts conflicting pressures on employers and others concerned with preventing or mitigating workplace violence. On the one hand, businesses are under a variety of legal obligations to safeguard their employees’ well-being and security.
Federal Requirements – OSHA’s occupational safety laws require companies to maintain a safe workplace, which embraces safety from violence. For example, the “General Duty Clause” of the Occupational Safety and Health Act requires employers to have a workplace that is “free from recognized hazards.
State Requirements – Workers compensation laws, similarly, make employers responsible for job-related injuries.
Civil Requirements – Civil rights laws require employers to protect employees against various forms of harassment, including threats or violence. In addition, employers may face civil liability after a workplace violence incident on a number of grounds—if there was negligence in hiring or retaining a dangerous person, for example, or a failure to provide proper supervision, training or physical safety measures.
Can it Happen at My Work? Here are some facts when considering whether or not it “can happen” at your workplace. Recognizing that workplace violence (serious and lesser) occurs at almost all workplaces is the first step to preventing and preparing for an effective response. For example DID YOU KNOW?:
• 2 Million Americans each year are victims of workplace violence of some sort
• 1,000 Americans are killed in the workplace each year
• 40,000 Americans are victims of aggravated assault in the workplace each year
• Workplace homicides account for 1 out of every 6 fatal occupational injuries each year
• More assaults occur in the healthcare and social service industry than any other occupation
Prevention & Preparation Preventing and responding to violent or potentially violent intruders at our places of employment should include the development of policies and procedures to address the following:
• Informing & Enforcing “Zero Tolerance” as the expectation
• Behavioral pre-cursors to “workplace violence”
• Recognizing behavioral pre-cursors and effective intervention to such
• Developing atmosphere and support resources for open communication
• Physical Security Entry Access Protocols
• Program & Policy Development
• Lock Down Protocols
• Secure in Place vs. Immediate Evacuation Response Protocols
• Employee management & locating during “secure in place” decisions
• What to expect from the law enforcement response
Liaison w/ local law enforcement response & coordination of emergency action planning.

Host a Course